Requesting a Return
- How can I make a return?
- I have lost the return label. How can I obtain another copy?
- I have lost the Return Proforma Invoice. How can I obtain another copy?
- How do I create a RAN?
- What is a RAN? Why do I have to request one?
- I cannot create the RAN. How should I proceed?
Booking the Collection and Tracking a Return
Refund Times and Methods
- When will I receive my refund?
- How long will it take to get a refund if I paid for my order by credit card?
- How will I get my refund if my credit card expired after purchase?
- How soon will I receive a refund if I used PayPal to pay for my order?
- How long will it take to get a refund if I paid for my order upon delivery?
- How soon will I receive a refund if I used RTBT, YANDEX MONEY or DIGITAL WALLETS to pay for my order?