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The Flamel
Orders
Orders
Placing an Order
How can I place an order?
This is my first purchase from this online store. What do I need to know?
I can't place an order. How can I fix this?
Do I need to create an account in order to place an order?
What is a Pre-Order and how does it work?
Payment Methods
What payment methods are accepted?
What are the terms and conditions for payment with PayPal?
Can I change the currency?
Modifying and Canceling Orders
Why has my order been canceled?
Can I cancel or change an order?
Can I change the delivery address after the order has already been shipped?
Can I add products to an existing order?
Data Security
Can I safely use my credit card on your online store?
How can I delete my saved credit card information?